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Privacy Policy

Thank you for your interest in our company.

We take data protection seriously.

In principle, you can use our website without providing personal data. If a data subject wishes to use the services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we always obtain the consent of the data subject.

The processing of personal data (for example, name, address, e-mail address or telephone number of a data subject) is always carried out in accordance with the general data protection regulations (GDPR) and in accordance with the regulations specific to each country in terms of data protection that concerns us.

With the following data protection declaration, we wish to inform the public about the type, scope and purpose of the personal data that we collect, use and process. This data protection declaration also informs data subjects of their rights.

As the data controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible of the personal data processed via our website. However, data transmissions over the Internet can in principle contain security vulnerabilities. 100% protection cannot be guaranteed. Therefore, of course, each data subject can also send us personal data, for example by telephone.

1. Definitions

This data protection declaration is based on the definitions used by the European directive and the responsible for the regulation during the adoption of the GDPR (article 4 of the GDPR). This data protection declaration must be both easy to read and understandable for everyone. To do this, we would first like to explain the terms used. The following definitions are used in this data protection declaration:

"Personal data" means all information relating to an identified or identifiable natural person (hereinafter "the person concerned"); An identifiable person is a natural person who can be identified directly or indirectly, in particular by assigning an identifier such as a name, an identification number, location data, an online identifier or one or more specific characteristics, the physical expression, physiological, genetic, psychological, economic, cultural or social identity of this natural person;


  • "Data subject" means any identified or identifiable natural person whose personal data is processed by the controller.

  • "Processing" means any process or series of processes carried out with or without the aid of automated processes in relation to personal data such as collection, collection, organization, organization, storage, adaptation or modification, reading, interrogation, use, disclosure by transmission, distribution or any other form of supply, comparison or link, restriction, deletion or destruction;

  • "Processing restriction": the marking of stored personal data with the aim of restricting their future processing;

  • "Profiling" means any type of automated processing of personal data, which consists in the fact that this personal data is used to assess certain personal aspects relating to a natural person, in particular those related to work performance, economic situation, health, personnel Analyze or predict the preferences, interests, reliability, behavior, location or change of location of this natural person;

  • "Data controller" means the natural or legal person, public authority, agency or any other body which, alone or jointly with others, decides on the purposes and means of processing personal data; if the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for their designation may be provided in accordance with Union law or the law of the States members;

  • "Recipient" means a natural or legal person, public authority, agency or other body to which personal data is disclosed, whether it is a third party or not. However, authorities which may receive personal data under a specific investigation mandate under Union law or the law of the Member States are not considered recipients; the processing of this data by the aforementioned authorities is carried out in accordance with the applicable data protection regulations in accordance with the purposes of the processing;

  • "Third party": a natural or legal person, a public authority, an agency or another body, apart from the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor;

  • "Consent" of the data subject, any voluntary expression of will in the form of an unequivocal statement or other act of confirmation for the specific case, in an informed and unequivocal manner, with which the data subject indicates that it processes the personal data concerning it accepts.


2. Names and contact details of the data controllers

This data protection notice applies to data processing by:

Responsible: Cadhor S.A. and Helvetic Corner S.A. (, represented by the managers Danièle Affolter and Eric Affolter, email:, phone: + 41-22-732 28 25.


3. Collection and storage of personal data and type and purpose of their use

a) When visiting the website

In principle, you can use our website without revealing your identity. When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,

  • Date and time of access,

  • Name and URL of the file consulted,

  • Website from which access is made (referrer URL), used and, if applicable, the operating system of your computer as well as the name of your access provider.


The data mentioned is processed by us for the following purposes:

  • Ensure a smooth connection to the website,

  • Ensure comfortable use of our website,

  • System security and stability assessment as well

  • For additional administrative purposes.


The legal basis for data processing is article 6, paragraph 1, paragraph 1, lit. f GDPR. Our legitimate interest arises from the data collection objectives listed above. In no case do we use the data collected for the purpose of drawing conclusions concerning you personally.
We also use cookies and analytics services when you visit my website. You will find more detailed explanations in sections 5 and 7 of this data protection declaration.

b) When using our contact form

If you have any questions, we offer you the opportunity to contact us using the form provided on our website. It is necessary to provide a valid email address so that we know who the request is from and can respond to it. More information can be provided voluntarily. It is up to you to decide if you want to enter this data using the contact form.
Data processing for the purpose of contacting us is carried out in accordance with article 6, paragraph 1, paragraph 1, lit. a GDPR based on your voluntary consent.
The personal data that we collect for the use of the contact form will be automatically deleted once your request has been processed.


c) When ordering through our website

You can either place orders as a guest on our website without registering, or you can register with us as a customer for future orders. Registration has the advantage that if you place a future order, you can connect directly to our shop with your e-mail address and password, without having to re-enter your details.

Your personal data is entered in an input mask and is transmitted to us and saved. When you place an order through our website, we collect the following data both in the case of a customer order and in the case of a registration in the store:

  • Greeting, first name, last name,

  • A valid email address,

  • Address,

  • Telephone number (landline and / or mobile phone)


This data is collected

  • to identify you as a customer;

  • to process, execute and process your order;

  • for correspondence with you;

  • for billing;

  • to process any liability claim that may exist and assert any claim against you;

  • to provide technical administration of our website;

  • to manage our customer data.


As part of the ordering process, you will obtain your consent to the processing of this data.

Data processing takes place during your order and / or registration and is in accordance with Article 6 Abs. 1 S. 1 lit. b GDPR required for the purposes mentioned for the proper processing of your order and for the mutual performance of the obligations of the purchase contract.
The personal data that we collect for the processing of your order will be kept until the expiration of the legal retention period, then deleted, unless we are required to do so in accordance with Article 6 (1) sentence 1 bed. c GDPR due to storage and documentation obligations of tax and commercial law (of HGB, StGB or AO) are obliged to store them for a longer period or you must store them in accordance with article 6, paragraph 1, paragraph 1, lit. a GDPR.

4. Disclosure of data

We will only pass on your personal data to third parties to service partners involved in the execution of the contract, such as the logistics company responsible for delivery and the credit institution responsible for payment matters. In the event that your personal data is transmitted to third parties, the scope of the transmitted data is limited to the minimum necessary.

When you pay via PayPal, credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal, we will communicate your payment information to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal , L -2449 Luxembourg (hereinafter "PayPal"), below. PayPal reserves the right to perform a credit check for payment methods by credit card via PayPal, direct debit via PayPal or "purchase on account" via PayPal. PayPal uses the result of the credit check regarding the statistical probability of default to decide on the provision of the respective payment method. The credit report can contain probability values ​​(called score values). To the extent that the score values ​​are included in the result of the credit report, have their basis in a scientifically recognized mathematical and statistical process. Address data is used to calculate the score values. Additional information on data protection is available in the PayPal data protection principles:

Your personal data will not be passed on to third parties for purposes other than those mentioned above.
We will only pass on your personal data to third parties if:

  • You have given your consent in accordance with article 6, paragraph. a DSGVO has given its express agreement

  • disclosure in accordance with article 6, paragraph 1, subparagraph 1, lit. f The GDPR is required to assert, exercise or defend legal actions and there is no reason to assume that you have a paramount legitimate interest not to disclose your data,

  • in the event that for the transfer in accordance with article 6, paragraph 1, paragraph 1, lit. c GDPR, there is also a legal obligation

  • this is legally permitted and in accordance with Art.6 para. 1 sentence 1 lit. b The GDPR is required for processing contractual relationships with you.

  • As part of the ordering process, your consent to the transfer of your data to third parties is obtained.


5. Use of cookies

We use cookies on our website. These are small files that your browser automatically creates and that are saved on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do no harm to your end device and do not contain viruses, Trojans or other malware.

The information is stored in the cookie, which leads to a connection with the specific device used. However, this does not mean that we are immediately aware of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimize usability, which are stored on your device for a specific period of time. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to re-enter them.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it in order to optimize our offer for you (see section 7). These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined period.

The data processed by cookies is intended for the purposes mentioned in order to protect our legitimate interests and those of third parties in accordance with Article 6 para. f GDPR required.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookie is stored on your computer or that a message always appears before a new cookie is created. However, disabling cookies completely may mean that you cannot use all the functions of our website.

6. Links to third party websites

We have researched and compiled the links published on our website with the greatest possible care. However, we have no influence on the current and future design and content of linked pages. We are not responsible for the content of linked pages and do not expressly adopt the content of these pages like ours.


The provider of the website mentioned is solely responsible for illegal, incorrect or incomplete content and for damages caused by the use or non-use of the information. The liability of those who simply refer to the publication by a link is excluded. We are only responsible for third-party notifications if we have heard of them, including any illegal or punishable content,


7. Analysis and monitoring tools

The follow-up measures listed below and used by us are based on article 6, paragraph 1, paragraph 1, lit. f GDPR performed. With the tracking measures used, we would like to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the monitoring measures to statistically record the use of our website and to evaluate it in order to optimize our offer. These interests must be considered legitimate within the meaning of the aforementioned regulation.

The purposes of data processing and the respective data categories can be found in the corresponding monitoring tools.


a) Google Analytics 1

We use Google Analytics, a web analysis service provided by Google Inc. ( (1600 Amphitheater Parkway, Mountain View, CA 94043), for the purpose of continuously design and optimize our pages. United States, hereinafter referred to as "Google"). In this context, pseudonymised usage profiles are created and cookies (see section 5) are used. Information generated by the cookie about your use of this website such as

  • Browser type / version,

  • Operating system used,

  • Reference URL (the page previously visited),

  • Host name of the accessing computer (IP address),

  • Server request time,


are transferred to a Google server in the USA and stored there. The information is used to assess website usage, to compile reports on website activity and to provide other services related to website activity and internet use for any purpose. market research and design of this website as needed. This information may also be transferred to third parties if required by law or if third parties process this data on behalf. Under no circumstances will your IP address be merged with other Google data. IP addresses are anonymized so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by configuring your browser software accordingly; however, we would like to point out that in this case, not all functions of our website can be used in full.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https: // 

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the aforementioned link. A deactivation cookie is set, which prevents future collection of your data when you visit our website. The deactivation cookie is only valid in this browser and only for our website and is stored on your device. If you delete cookies in this browser, you must reset the deactivation cookie.

More information on data protection in connection with Google Analytics is available under the following link in the Google Analytics help:

b) Google Adwords conversion tracking

In order to statistically record the use of our website and to evaluate it in order to optimize our website for you, we also use Google conversion tracking. Google Adwords installs a cookie (see section 5) on your computer if you have reached our website via a Google ad.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords client's website and the cookie has not yet expired, Google and the client can recognize that the user has clicked on the ad and has been redirected to this page.

Each Adwords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking.


Adwords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.

If you do not wish to participate in the monitoring process, you can also refuse the setting of a cookie required for this purpose - for example via a browser setting which generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by configuring your browser so that cookies in the "" domain are blocked.


Google’s data protection information about conversion tracking is available at the following link:


8. Social media plugins

We use on our website on the basis of article 6, paragraph 1, paragraph 1, lit. f GDPR social plugins from social networks (for example Facebook, Twitter, Google+) to make our company better known. The underlying advertising objective must be considered as a legitimate interest within the meaning of the GDPR. Responsibility for data protection operation must be guaranteed by their respective suppliers. We integrate these plugins using the so-called two-click method to better protect visitors to our website.

a) Facebook

Facebook social media plugins are used on our website to make their use more personal. For this, we use the "LIKE" or "SHARE" button. It's an offer from Facebook.

When you visit a page of our website containing such a plugin, your browser establishes a direct connection with Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser, which integrates it into the website.

By integrating the plugins, Facebook receives information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is sent from your browser directly to a Facebook server in the United States and stored there.

If you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also posted on Facebook so that everyone can see it.

Facebook may use this information for advertising, market research and designing Facebook pages as necessary. To this end, Facebook creates usage, interest and relationship profiles, for example to assess your use of our website with regard to the advertisements displayed on Facebook, to inform other Facebook users of your activities on our website and to provide other services related to the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting my website.

The purpose and scope of the data collection and further processing and use of the data by Facebook as well as your rights in this regard and the setting options to protect your privacy can be found in the data protection information , in particular Facebook's data policy, which you can see under the following link: https: //

b) Twitter

Plugins from the short message network of Twitter Inc. (Twitter) are integrated on our website. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our website. An overview of tweet buttons can be found under this link on Twitter:

If you call a page of our website containing such a plugin, a direct connection is established between your browser and the Twitter server. Twitter thus receives the information that you have visited our site with your IP address. If you click on the Twitter “tweet button” while you are logged into your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to associate your visit to our website with your user account. Please note that as the provider of the website, we have no knowledge of the content of the transmitted data or how it is used by Twitter.

If you do not wish Twitter to associate your visit to our website, please log out of your Twitter user account.

Further information can be found in Twitter's data protection declaration, which you can view here:

c) Google "+1" button

Our website uses the "+1" button of the social network Google, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA. The button is marked with a "+1".

The "+1" button is an abbreviation for "that's pretty cool" or "look at this". The button is not used to record your visits to the web.

If a website on our website contains the "+1" button, your internet browser will load and display this button from the Google server. The website you visit on our website is automatically communicated to the Google server. When a +1 button is displayed, Google does not log your browser history permanently, but only for a period of up to two weeks.

Google keeps this data about your visit for this period for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, user names or URLs. This information is also not accessible to website publishers or advertisers. The use of this information is only for maintenance and troubleshooting in internal systems at Google. Your visit to a page with a +1 button is not evaluated in any other way by Google.

There is no further evaluation of your visit to a website of our website with a "+1" button.

Giving +1 itself is a public process, meaning anyone who does a Google search or views content on the web that you +1 can potentially see that you +1 the content in question. Therefore, only +1 if you are absolutely sure that you want to share this recommendation with the whole world.

Clicking this +1 button serves as a recommendation for other users in Google's search results. You can publicly report that you like our website, that our website is approved or that you can recommend our website. If you have registered for Google+ and are logged in, the +1 button turns blue when you click on it. In addition, the +1 is added to the +1 tab in your Google profile. On this tab you can manage your +1 and decide whether you want to make the +1 tab public.

In order to save your +1 recommendation and be able to make it publicly available, Google uses your profile to collect information about the URL you recommend, your IP address and other browser-related information. If you withdraw your +1, this information will be deleted. All +1 recommendations from you are listed on the +1 tab in your profile.

Further information and the applicable data protection provisions of Google can be found at


9. Data subject rights

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or opposition, the existence of a Right to lodge a complaint, the origin of your data, if it was not collected from me, and the existence of automated decision-making, including profiling and, if necessary, meaningful information about its details;

  • to request the correction of incorrect or incomplete personal data stored by us without delay in accordance with Art. 16 GDPR;

  • According to Art. 17 GDPR, to request the deletion of your personal data stored by us, unless the processing for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest or for asserting, exercising or defending legal claims is required;

  • to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR, provided that the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or need to defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;

  • according to Art. 20 GDPR to receive your personal data, which you have provided to us, in a structured, common and machine-readable format or to request the transmission to another responsible person;

  • to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we may no longer continue the data processing based on this consent in the future and

  • to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.


10. Right to object

If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR are processed, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided there are reasons for this that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without specifying a particular situation.
If you would like to exercise your right of withdrawal or objection, please send an email to:


11. Data security

We use the widespread SSL (Secure Socket Layer) procedure in connection with the highest encryption level supported by your browser. As a rule, this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether a single page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser. 

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.


12. Up-to-dateness and change of this data protection declaration

This data protection declaration is currently valid and was last updated in March 2018.

Due to the further development of our website and offers about it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current data protection declaration can be called up and printed out at any time on our website under the following link: (

Geneva, February 2nd,2020



Rue du Mont-Blanc 11

1201 Genève


+41 22 732 28 25



1 Data protection authorities require the conclusion of an order data processing agreement for the permissible use of Google Analytics. A corresponding template is offered by Google at

Source: Model data protection declaration created by lawyer Andreas Gerstel ( )

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