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Return Policy

1.  For customers in Switzerland and in the Principality of Liechtenstein we offer a right of return of 14 days provided the article will be returned in perfect condition (unused, including all labels, orginal package etc). Return costs are the responsibility of the customer.


A lump sum of CHF 30.- will be deducted from the refund to cover our costs.

If that applies to your purchase you'd like to return, please send it to the following address:


Swiss Tradition

Rue du Mont-Blanc 11

1201 Genève



As soon as we receive your returned good we will check it, create a refund and confirm that to you immediately.

If you have further queries regarding our return policy please contact us.

2. For orders returned not collected or refused, the postage return costs as well as a flat rate of CHF 30.- are the responsibility of the customer and will be deducted from the reimbursement.

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